Refund policy

All Hidden Merch items are made to order, so we do not accept returns or exchanges after the order has been fulfilled for any reason.

We are committed to making your product right the first time and we love working with customers to make that happen.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If needed a refund for damaged product, read refund policy below. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.